Artificial intelligence is changing the way people work. It can write, summarise, analyse, automate and answer at a speed no human can match. That creates a clear challenge for leaders: if technology can do more of the technical work, what becomes more valuable about human work? One answer is empathy.

Good leadership depends on self-awareness. Most managers understand this in theory. They know they should be aware of their communication style, their impact on others, their strengths, their blind spots and the way they show up under pressure. But self-awareness has a limit.

We cannot fully understand our leadership impact by looking only at ourselves. We need feedback from others. This is where the Johari Window remains a simple but powerful tool for modern managers and leaders.