he evidence from personality psychology suggests that our underlying tendencies are relatively stable, particularly as we get older. However, they are not permanently fixed. More importantly, the way we express those tendencies can change considerably according to our role, experience, confidence and environment.

A DISC workshop is designed to help people better understand their own behavioural style, recognise the preferences of others and adapt the way they communicate and work together.

Over the past 20 years, I’ve been involved in many leadership development programs. While each program has had a different focus, one theme comes up again and again when participants reflect on what they’ve learned and what they will apply.

These learners regularly suggest that completing a behavioural style profile, such as DISC, has changed the way they understand their relationships and the impact is rarely limited to the workplace.